How To Choose The Right Window Cleaning Company
Introduction
You never get a second chance to make a first impression, and the windows of your business speak volumes about your operation. Dirty or cloudy windows never send the right message about you or your business. Moreover, they create a less-than-ideal working environment for your employees. Choosing the right window cleaning company for your business is a critical component of both your first impression and the environment of your establishment.
That being said, with so many window cleaning companies in the area, how do you know which one is the right fit for your business and budget? To simplify the process, we’ve assembled this handy guide to knowing what to look for and how to choose the best window cleaning company. Read on to learn how to find the perfect window cleaning company to keep your windows sparkling clean.
What To Consider When Choosing A Window Cleaning Company
The most difficult part of selecting a window cleaning company is knowing what to look for and what you should expect in terms of service. Here are the top five considerations to make an informed choice:
- Credentials & Insurance
You should always begin your search for a service provider by looking into their professional credentials. Window cleaning in particular is a high risk job that involves many safety and equipment concerns. There is also a high potential for property damage, as even commercial grade windows are susceptible to damage during cleaning. You need to make sure that your window cleaning company is licensed, bonded and insured against those potential issues. Make certain any company you consider can present you with their professional and insurance credentials prior to asking for a quote.
- Level Of Experience & Expertise
Like all skilled trades, the longer a provider has been in business, the more likely they are to hire and train experienced staff. Window cleaning doesn’t require a certification or high level of education, so experience is the determining factor for predicting results. It’s also a good idea to check out previous customer reviews and observe their attention to details when they provide a quote. Finally, find out what prospective window cleaners know about working with tempered glass. The best window cleaning companies know how to equip and set a ladder to prevent damage to this type of glass.
- Pricing
The pricing structure for window cleaning is as varied as the number of window cleaning companies in any location. The key consideration here is balancing cost with quality of service. Commercial grade glass can cost anywhere from $300-$2,000, and even minor damage during cleaning can cost significantly more to repair or replace it. A good general rule to follow is ask for quotes from multiple providers, then choose one that falls in the median range. They are most likely to provide the greatest value. - Service & Quality
Carefully evaluating the existing work of a window cleaning company is key to determining if they are the right one for your business. Cleaning frames and inviting you to inspect finished work or their portfolio of satisfied customers are a good start. Going the extra mile to ensure customer satisfaction is the hallmark of a highly professional window cleaner.
- Business Structure
Is the company a dedicated private window cleaning company, a janitorial service, or a franchise? This is an extremely important consideration, as janitorial services are notorious for doing a poor job when it comes to window cleaning. Corporate franchise operations may offer better quality of service, but it can vary widely depending on the workers in your location. Your best option for high quality service is going to be a locally owned and operated window cleaning service with extensive experience in commercial window cleaning. Small businesses live and die by their reputation, so they are going to put more effort into ensuring your complete satisfaction.
Steps For Choosing A Window Cleaner
Here’s the step by step process for choosing the best window cleaning service for your business.
- Request Quotes From Multiple Cleaners
After making the appropriate considerations to narrow your field of choices, you should choose three or four candidates. Ask for each to come out and take an estimate, and observe them closely while they write the estimate up. What they record and what details they pay close attention to will help determine which one is the best.
- Request Proof Of Insurance
Always verify your window cleaning services are up to date on their licensure, insurance and any other legal documentation. It is important to know these details before you sign any contracts or agreements. There’s often very little legal recourse you can take after the fact if you discover that your selected company’s paperwork isn’t in order.
- Verify References
Get a list of references for satisfied customers, then call and ask for their honest opinion about their experiences. While opinion is subjective, it can be what determines if a window cleaning service is everything they appear. Not only that, but getting multiple positive reviews and testimonials provides significantly more peace of mind.
- Decide For Yourself
After careful consideration and verifying credentials and reviews, the buck stops with you. You have all the information you need. Make that informed decision, sign the papers, and inspect the first cleaning thoroughly. If you’ve done the research and deliberated on the decision, you’re going to make the right one.
Conclusion
Choosing the right window cleaning company for your business can seem like a daunting proposition, but that doesn’t mean it needs to be. Do your research, verify credentials, and get feedback from existing customers. Armed with that information, the choice should be easy.
Do you need a commercial window cleaning service in the Dallas, TX area? Allied Facility Care has dedicated window cleaning professionals who are ready to help you keep your windows clean sparkling. Contact us today for more information and a free quote.
