If you run your own business, cleaning your workplace is about as exciting as cleaning your own home. As a business owner, you have far more pressing matters at hand than making sure your office space is clean and presentable. But, letting cleaning duties go by the wayside is not an option. You can give those duties to staff members, but you will end up with a revolving door of unhappy employees. Your, best bet is to hire a cleaning service. But, you cannot hire just anyone. Here are some tips on hiring the perfect cleaning service to fit your needs.
The company you choose should be insured and bonded
It is of the utmost importance that you hire a cleaning service that is insured and bonded and can provide proof of such. Most reputable cleaning services do have this distinction, but it is not worth it to assume that is the case. At the very least, the company you choose should have general liability insurance that protects them and you from property damage, bodily injury and advertising lawsuits. It should also replace any of your property (furniture, etc) that gets broken by the cleaning company.
Make sure the employees that are hired by the cleaning service have gone through and passed a background check. Do not forget, the company’s employees will be the people who are tasked with coming to your office to clean. You want to make sure they are trustworthy as well as competent.
Look for a Transparent Price Structure
You are paying for a service, so it is essential that you know what you are getting for the price. Before you sign a contract, find out how often you will be billed and acceptable methods of payment. Also, ask exactly what services are included with the costs and if there are any add-ons. You don’t want to sign a contract and then find out that there is an up-charge for cleaning supplies.
What is Their Quality Control Plan?
A good professional cleaning service will have a strong quality control plan in place to ensure their employees are on-task and productive while they are on the clock, particularly when they are unsupervised. Having a plan of this nature will help to ensure a high-quality job every time your work space is cleaned. Here are some of the most commonly implemented quality control plans:
- Supervisor inspections
- Client communication
- Corrective action.
Make sure the company you choose has at least one of these plans established.
What is Their Reputation?
Do some serious research to determine a company’s reputation before you hire a professional janitorial service. If you know other business owners who have hired a company, ask for their opinions. Getting personal opinions is still a great way to garner information about a company. Check out online reviews as well. This step is particularly important if you do not know anyone personally who has used the company. Check out sites like Yelp, Google and various social media outlets. Once you have read several reviews, you should be able to get a good idea of a company’s reputation.
What Kind of Value are you Getting?
Of course, as a smart business person, you want to get a good value for your money. So, you need to carefully choose which professional janitorial service you want to hire. Although you may want to go with the cheapest option, that might not be the best value. Often, companies are cheap for a reason. They may not offer as many services or they may not pay their staff a fair way, which could result in a shoddy job. If you or your staff have to supplement the work of the cleaning crew, you are not getting a good value. But, going with the most expensive company may not be cost effective. Your best bet is to get several quotes and compare the services each company offers for their price.
Does the Company Have Trained and Skilled Employees?
Cleaning an office or other work space requires skilled and trained labor. Hire a company that invests in hiring high-quality staff members. Check to see if the company puts their new hires through a training program, especially those who have minimal experience.
When you hire a professional cleaning service, you are establishing a professional relationship. So, you want to make sure the company you choose fits well with your own company.
When you hire a professional cleaning service, you are establishing a professional relationship. So, you want to make sure the company you choose fits well with your own company. If you have questions about hiring a professional cleaning service or if you would like to set up a consultation, contact Allied Facility Care today. We are here to help you.